General Information
These Terms and Conditions govern the use of this website and the purchase of products offered by RuhKoz.
By placing an order, you agree to these terms.
Products
All items are handmade, which means each piece may have natural variations in shape, color, and texture.
These variations are not considered defects but part of the uniqueness of each object.
Orders and Payments
Orders are processed after payment is confirmed.
We accept payments via
- Credit / Debit Cards
- PAYPAL
- Offline Payments
All prices are exclude taxes depending on your region.
Liability
RuhKoz is not responsible for delays or damages caused by shipping carriers or external circumstances beyond our control.
Intellectual Property
All images, texts, and designs displayed on this website are the intellectual property of RuhKoz and may not be reproduced or used without permission.
Privacy Policy
This Privacy Policy explains how RuhKoz collects, uses, and protects your personal data when you visit our website or make a purchase.
By using this website, you agree to the terms described below.
Data We Collect
We may collect the following information:
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Name and contact details (email, phone number, address) provided when placing an order or contacting us.
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Payment information (processed securely through our payment provider).
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Technical data such as IP address, browser type, and website usage statistics (via analytics tools).
How We Use Your Data
Your data is used to:
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Process and deliver your orders.
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Communicate with you regarding your purchase or inquiries.
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Improve our website and customer experience.
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Comply with legal and tax obligations.
We do not sell, rent, or share your personal data with third parties, except for services necessary to process your order (e.g., payment and delivery partners).
Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
All payments are processed through secure, certified payment systems (such as Fondy, Visa, or Mastercard).
Cookies
Our website may use cookies to improve functionality and analyze user activity.
You can disable cookies in your browser settings if you prefer not to share this data.